Process

1. Entry and Problem Definition

We typically begin with a face-to-face meeting with our client. This meeting serves to identify the key problem or requirement, and allows us to obtain key background information on the client's current situation and goals. This meeting also provides us with an opportunity to understand the client's expectations in terms of deliverables and results.

2. Strategy Definition

Based on the initial meeting, we define a strategy to solve the specified problem or achieve the stated goals. Based on our expertise and experience, we are able to identify relevant strategic models and frameworks to help us scope the problem and consider various solutions in context. Further analysis and discussion allow us to narrow down to a specific set of tasks or action steps, which are agreed upon with our client.

3. Strategy Execution

We are now able to begin executing the action plan. This might involve the creation of a detailed strategy document, a series of engagement steps with analysts or community members, or any other activity that is necessary to achieve the client's goals and objectives. In all cases, we adopt industry-standard best practices to achieve the stated strategic goals.

4. Reporting and Exit

Once the agreed-upon tasks are complete, we provide a final report to highlight the activities undertaken and the specific goals or results achieved.

 

Flexible Engagements

We are able to implement projects in a completely outsourced model, or in coordination with customer line staff or third-party agencies.

Rapid Results

In cases where work scope is clearly defined or client schedules are tight, we define and implement rapid strategies that address specific short-term needs.

Building Trust

  1. Typically, new customers first contract us at a fixed price package, as this minimizes risk for them.
  2. After the initial strategy definition phase, they contract us on a retainer basis for ongoing work.

Pricing

We offer customers three different service options, enabling maximum flexibility and ensuring a high Return on Investment.